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The Difference Between Problem-Solving and Reflective Supervision
Humans, and especially social workers, are incredibly good at solving problems. A client presents with a problem. We assess. We identify risk. We develop a plan. We refer. We advocate. We document. We move on to the next problem. And sometimes that is exactly what is needed. But supervision provides an opportunity to do something different. To slow down and to reflect. Rather than immediately asking: “What should I do?” we might ask: “What is happening here?” “What am I noticing?” “How am I responding?” “What assumptions am I making?” “What might I not be seeing?” “What is the client experiencing?” “What is the system contributing to this situation?” “What is happening in the relationship between us?” That shift — from immediately solving the problem to becoming curious about the experience — can open up a very different kind of thinking. It can help us notice patterns, understand our own responses, recognise assumptions and consider perspectives that may otherwise be missed. It doesn't mean that we stop making decisions or taking action. Quite the opposite. The reflection informs the action. For me, that is one of the most valuable things supervision can offer: A place to pause. Think. Get curious. And then decide what to do next. Sometimes the most useful thing we can do in supervision is not find an answer immediately, but instead to make enough space to see the situation differently. If you are looking for a safe, supportive supervision space to explore your practice, have a look at my website and see if you think we might be a good fit ... and if so, feel free to reach out. Comments are closed.
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Claire RAWORTHCounsellor, AMHSW & Supervisor Claire is an experienced Social Worker, counsellor and Clinical Supervisor.
She has worked for many years in the mental health, school and disability fields, providing counselling and support to hundreds of people. Claire is passionate about assisting people to transform their lives, and particularly the power of utilising self compassion to do that. Archives
September 2026
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